We collaborate with reliable delivery partners to ensure timely delivery of your orders. Delivery times may vary depending on your city and product availability. If you need to return, exchange, or cancel an item, simply reach out to us via email or phone, and we'll take care of everything, covering the return shipping costs for a hassle-free experience. Upon receiving the returned item, we'll initiate your refund, including shipping fees. Please note that delivery times for exchanged products may vary based on your location.